Privacy Policy

Oppida ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services (collectively, the "Platform") to search for, rent, or purchase property in Nigeria.

By using Oppida, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Platform.

We may collect the following types of information:

• Account information: name, email address, phone number, and password
• Identity verification data: government-issued ID, photographs, and KYC documents for agents and high-trust users
• Property preferences: search history, saved listings, and location data you choose to share
• Safety features data: live location during property inspections, emergency contacts, and SOS event logs when you enable these features
• Payment information: processed securely through third-party payment providers; we do not store full card details
• Device and usage data: IP address, browser type, operating system, and interaction logs

We use collected information to:

• Provide, operate, and improve the Platform
• Verify agents and listings to maintain platform safety and trust
• Facilitate property searches, bookings, and communications between users and agents
• Enable safety features such as live journey tracking and emergency alerts
• Send service-related notifications, security alerts, and support responses
• Comply with legal obligations and prevent fraud or misuse

We do not sell your personal information. We may share data with verified agents when you request a property tour, with emergency contacts when you activate safety features, with service providers who assist our operations (hosting, analytics, payments), and with authorities when required by law or to protect safety.

All third-party partners are required to handle your data in line with applicable privacy standards.

We implement administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, and regular security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Depending on applicable law, you may have the right to access, correct, delete, or restrict processing of your personal data, withdraw consent where processing is consent-based, and lodge a complaint with a data protection authority.

To exercise these rights, contact us at privacy@oppida.com. We will respond within a reasonable timeframe.

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Safety-related logs may be retained for a defined period to support incident investigations.

Oppida is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the Platform after changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: privacy@oppida.com

Address: Oppida, Lagos, Nigeria